CHECK OUT SOME OF OUR FREQUENTLY ASKED QUESTIONS. IF YOU HAVE MORE, PLEASE CONTACT US.

Q: What kind of food can I bring in?
A: We allow cake or cupcakes to be brought in when you have your party package reserved. Nothing else will be allowed in.

Q: Can I bring in a cake and just “do my own party” at a table?
A: We always require a party package reservation for a cake and presents to be brought in. We do not allow cake, presents, or other birthday items to be on any of the public tables in our facility. We appreciate your cooperation so all of our guests can enjoy their time with us.

Q: What form of payment can I pay with?
A: Cash or Credit Card payment only. We do not accept checks

Q: Are Skate Trainers included in the party package?
A: They are NOT included. Skate trainers are available on a first come, first serve basis for all of our customers. They are available for rent at the front counter at our Skate Shop

Q: Does the Birthday boy/girl count in my "guest count"?
A: YES! Our Birthday Parties are based on a minimum of 8 guests, which INCLUDE the Birthday Child. If you have less than 8 guests show up for your party you will be charged for the minimum (8). All kids in the party will receive a numbered wristband. All kids at the party table will be counted as a guest. Parents are the only guests who can watch for free if not skating.  Seating is provided for paid party guests only. You will be required to fill out a "Guest List".

Q: What time can we start skating for our party?
A: Each party reservation has a skating session time, and a party table seating time. If your session is from 2:00 to 5:00 PM, and your party seating time is at 3:30:
Guests skate from 2:00 PM to 3:30,
Guests have use of the party table from 3:30 to 4:15,
Guests skate from 4:15 to 5:00 PM.

Q: Can I bring in outside decorations?
A: We provide a tablecloth & party settings (cups, plates, sporks, napkins - all skating theme). If you would prefer to use your own, you may... but please inform us prior to the party so we can make arrangements for you. There is no need to bring or purchase anything else since it comes with your package, except the cake. We do not allow for any hanging decorations confetti, glitter, or anything else that makes a mess.

Q: How long is my room/table time?
A: All Public Session party packages come with a 45 minute (max) reserved room/table time. We provide a Party Host (gratuity is not included, but always appreciated) to set up, assist during, and clean up, so you can enjoy all of your time. Due to parties booked before/after yours we are not able to extend party times. You are not required to stay at the table or in the room for the whole time. If your party guests finish with cake, etc. and want to skate, then you can vacate your table/room at that time if you wish. You must vacate the party area at the end of your party time so we can set up for the next party!

Q: Can I move all of my party stuff to another table after my party?
A: We are happy to hold your cake in storage for you. We do not allow any party items to be moved to a public snack bar table (cake, presents, etc) due to public space and fairness, so you will want to make sure to complete those things during your party time. Many parties choose to put some party items back in the their car for safe keeping as well. 

Q: What if my guests are late and miss the party time?
A: If your guests arrive during your table/room time, we will get them in & they will join the party as a guest. If they arrive after you’ve paid your bill, and they wish to enter, we will charge them admission & skate rental if needed.. We cannot extend table/room time due to late arrivals.

Q: Do extra adults not skating have to pay just to come in?
A: We do not charge admission for spectator adults of party guests. They are welcome to come into the facility and watch for free. They can also be in the party area IF SPACE ALLOWS to watch. Extra adults, just watching, are not included in your "guest" count. You may wish to order extra pizza or pitchers of soda for them as well. We recommend ordering extra pizza in advance so you don’t have to wait upon arrival to your room. If adults decide to skate they can pay their own admission and skate rental at the ticket window separately, or if you wish to pay for them please let us know so we can add them accordingly to your invoice.
We understand grandparents and others may wish to come in for your child’s party. Our Party area is limited, and can only accommodate a limited number of spectators, which would include the guests parents. Please understand we do have to limit the amount to what can fit. If it’s excessive we will have to ask them leave the area. Please consider this issue if you plan to invite other non skating adults to your child’s party.

Q: Can I bring in Goody Bags?
A: You can bring your own Goody Bags. We suggest giving Goody Bags out at the end of your time with us to lessen the chance of things being lost. We do offer great goody bags for purchase!